FAQ

General

What type of businesses does FinCore support?

FinCore supports fintech startups, payment businesses, MSBs, remittance providers, EMIs, APIs, digital wallets, and regulated financial service teams.

Compliance

Does FinCore provide ongoing compliance support?

Yes, support can be project-based, retainer-based, or part of a virtual back-office engagement.

AML and KYC

Can FinCore prepare AML and KYC policies?

Yes, FinCore can prepare practical AML/CFT, KYC, KYB, onboarding, monitoring, and escalation documentation.

Payment Operations

Can FinCore support transaction monitoring operations?

Yes, FinCore can support alert review workflows, investigation documentation, escalation processes, and reporting structures.

Technology Support

Can FinCore support technology governance?

Yes, FinCore can support access control, change management, BCP/DR, vendor risk, and IT governance documentation.

Outsourced Operations

Does FinCore provide customer support outsourcing?

Yes, customer support can be included in a broader outsourced operations model.

Consultancy Engagement

Can services be customised?

Yes, services are scoped around the client business model, gaps, urgency, and operating model.

Pricing and Proposals

How can a client request a proposal?

Book a consultation or contact FinCore with service requirements. Pricing should be confirmed only after scope review.